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Frequently asked questions by category:

General Questions

General Questions

How do I top up the practice account?Is it legal in India?Do you have an affiliate program?How much money can I make?

Depositing funds

Depositing funds

I have problems depositing via card What is 3DS?CVV or CVC code. What does CVV mean?How can I unlink my card?

Withdrawing funds

Withdrawing funds

What is the ARN and what is it for? What is ARN?How do I withdraw funds from the trading account to a bank card?How do I withdraw money?What are the minimum and maximum withdrawal amounts?

Tournaments

What is a rebuy in the tournament?How can I collect a prize in a tournament?Why can't I access my tournament account?What assets can I trade during tournaments?

Account

How can I change my email?How can I close my account?How do I change my home address?How do I unsubscribe from emails?

Verification

Why were my documents declined?I cannot confirm my email address I cannot confirm my phone number Can I trade without being verified?

Trading

How does a multiplier work?What are the purchase time and the expiration time?What is Slippage? How to trade CFD instruments (Forex, Crypto, CFD)?

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